Frequently asked questions

A: - S.J.D recommends professional cleaning every 12 to 18 months. - For homes with pets, children, or allergies, every 6 to 12 months is advisable. - This not only revitalizes and protects your carpets and upholstery but also ensures a healthier indoor environment.

A: - Carpets usually dry within 6 to 12 hours - Upholstered furniture takes 12 to 24 hours - Ensure good airflow by opening windows or using fans for optimal drying and to prevent mold - Schedule cleaning when these conditions can be met for best results

A: S.J.D uses hot water extraction, or steam cleaning, which is effective and eco-friendly. This method injects hot water and cleaning solutions into carpet fibers to remove dirt, allergens, and stains. The extracted water and debris leave the carpet clean without residue, restoring appearance and extending lifespan.

A: S.J.D uses advanced techniques and products to address various stains and odors in carpets. Complete removal depends on the stain type, duration, and carpet material. Our team assesses the situation and provides honest guidance on expected results, aiming to achieve maximum cleanliness and freshness.

A: Yes, S.J.D Carpet Cleaning Service uses eco-friendly, non-toxic products safe for children and pets. Our solutions are free from harsh chemicals and allergens. We ensure effective cleaning and safety, and our technicians follow strict guidelines to rinse residues, making carpets safe to walk on soon after treatment.

A: Our team usually handles most furniture moving. Please remove small, fragile items and electronics. We carefully move larger pieces like sofas and tables. For very heavy or delicate items, we do not move these due to Health and Safety reasons and insurance purposes.

A: Yes, but we recommend waiting 2 to 4 hours to allow proper drying. Stepping on it too soon may affect drying and disturb fibers. High-traffic areas might take longer. Keep pets and heavy foot traffic off during this time for best results, and do not wear outdoor footwear on wet carpets as this could transfer dirt onto the carpet resulting in staining.

A: No, S.J.D’s cleaning won’t make carpets get dirty faster. Our methods remove dirt, allergens, and residues, enhancing appearance and longevity. Thorough drying prevents residue build-up. We use industry-approved solutions to protect fibers and maintain cleanliness, ensuring your carpets stay fresh longer. Regular professional cleaning and vacuuming will keep them looking their best without accelerating dirt accumulation.

A: Yes, S.J.D. offers professional cleaning for leather upholstery and carpets. Our skilled technicians use gentle, specialized solutions to safely remove dirt, oils, and stains, ensuring your leather's texture and appearance are preserved. We recommend regular maintenance to keep your leather items looking their best.

A: Act quickly. Blot the spill with a clean, white cloth or paper towel—don't rub. If safe, dampen with cold water and continue blotting. Avoid household cleaners unless advised. Contact S.J.D for professional treatment.

A: While applying a protector after cleaning is highly recommended it is not essential. Applying a protector extends the carpet life by creating a barrier against stains and dirt, making future cleaning easier. This layer keeps your carpet fresh longer, especially in high-traffic or pet areas. Our non-toxic protectors work with all carpet types, ensuring optimal protection without compromising quality, providing long-term value for your investment.